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Privacy Policy

nectaflor.swiss takes data protection seriously and would therefore like to disclose how it handles personal data. This data protection declaration applies to all offers from nectaflor.swiss. The data provided by the user will be used by nectaflor.swiss, at Schwanengasse 50a, CH-2503 Biel, for the purposes described below.

1. Data protection officer

The data protection officer at nectaflor.swiss has been appointed and is responsible for implementing the data protection strategy. If you have any questions about the procurement and processing of your personal data or for information and correction requests, please send an email to privacy.policy@nectaflor.swiss .

2. Data use and rights

We use the data you provide to fulfill and process your order. In order to fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution responsible for the payment and, if applicable, the payment service provider commissioned by us, or to the selected payment service, in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider using your personal data during the ordering process. The data protection declaration of the respective payment service provider therefore applies.

This data will be treated confidentially by nectaflor.swiss and will not be passed on to third parties who are not involved in the fulfillment of the contract, in particular in the ordering, delivery or payment process. The buyer has the right, upon request, to receive information free of charge about the personal data stored about him by nectaflor.swiss. In addition, he has the right to correct incorrect data, block and delete his personal data, unless there is a statutory retention requirement to the contrary.

3. Data security

We take appropriate technical and organizational measures to protect your data from loss, misuse or unauthorized access. We take into account the respective security standards of the platforms.

By using the Website, you consent to the use of cookies as described below.

What are Cookies?

Cookies are small pieces of data stored on your browser while you visit a website. They are commonly used to make websites work more efficiently and to provide information to the website owners.

How We Use Cookies

We use cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
  • Analytical/Performance Cookies: These cookies allow us to analyze how visitors interact with the website, which helps us improve its performance and user experience.
  • Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering preferences or settings.
  • Promotional/Marketing Cookies: These cookies are used to deliver personalized promotional content based on your interests and interactions with our website.

Your Cookie Choices

You have the right to choose whether or not to accept cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling cookies may affect your experience on the Website.

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

Third-Party Cookies

Our Website may also contain links to third-party websites or services that may use cookies. We have no control over these third-party websites or their cookie policies.

Changes to This Policy

We reserve the right to update or change this Cookie Policy at any time. Any changes will be effective immediately upon posting the updated policy.

If you would like to receive further information about how we use cookies and cannot find a suitable answer in this privacy policy, please feel free to send us an email to privacy.policy@nectaflor.swiss .

The legal basis for the processing of personal data in this context is Article 6 (1) (c) GDPR and Article 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we cannot manage your consents.

5. Web analysis tool

Google Analytics
Google Analytics is a web analytics service provided by Google Ireland Limited. Google collects and analyzes the data to track and examine the use of the nectaflor.swiss website, compile reports on website activity and use this information in connection with other Google services. The data collected by Google may also be used to display advertisements in its own advertising network in a contextual and personalized manner. Personal data processed are: cookies; Usage Data.

Google Tag Manager
Google Tag Manager is used by this website and is a tag management service provided by Google Ireland Limited. Personal data processed: Usage data.

Remarketing and behavioral targeting services allow this website and its partners to analyze users’ usage behavior in previous sessions on this website in order to better understand, optimize and deliver targeted advertising. This activity is facilitated through the collection of usage data and the use of trackers that collect and share information with partners that manage remarketing and behavioral targeting activities. In addition to the opt-out options offered by the individual services listed below, users can opt-out via the Network Advertising Initiative opt-out page. In addition, users have the option to disable certain advertising settings via device settings, such as device advertising settings for mobile phones or general advertising settings.

Google Ads Manager
Google Ad Manager, provided by Google Ireland Limited, is an advertising service that allows providers to run advertising campaigns in collaboration with external advertising networks. The Provider has no direct relationship with third parties unless expressly stated otherwise in this document. This service uses the “DoubleClick” cookie to track usage of this website and users’ response to advertisements, products and services. Users have the option to disable all DoubleClick cookies by visiting this page: Advertising Settings.
Personal data processed: cookies; Usage Data.

Google Signals
This website uses Google Signals, a function of Google Analytics. This feature combines visitor information collected through this website with information from Google accounts of logged in users who have agreed to link for personalized ads. This Google information may include location data, search history, YouTube activity and information from websites that partner with Google. They are used to gain aggregated and anonymized insights about user behavior across devices. If a user is subject to this process, they can access this data and, if necessary, delete it via Google’s “My Activities”. Personal data processed: cookies; Usage Data.

Google AdSense
Google AdSense is an advertising service provided by Google Ireland Limited. To track the use of this website and to evaluate user reactions to advertisements, products and services, this service uses the “DoubleClick” cookie. Users can choose to reject all DoubleClick cookies by visiting this page: Advertising Settings. Personal data processed: cookies; Usage Data.

Google Ads Remarketing
Google Ads Remarketing, provided by Google Ireland Limited, is a remarketing and behavioral targeting service that associates the activities of this website with the Google Ads advertising network and the DoubleClick cookie.
Users can opt out of Google’s use of trackers by opting out of Google’s ad settings. Personal data processed: cookies; Usage Data.

Pinterest Ads Conversion Tag
nectaflor.swiss uses Pinterest Ads and Pinterest partner applications to advertise our products and offers. In addition, interesting insights into our production are provided and useful tips and tricks are published on the channel. Pinterest Conversion Tag is an analysis service provided by Creative Web Srl that connects the data from the Pinterest advertising network with the actions taken through this website. Personal data processed: device information; usage data; Tracker.

Users can object to behavioral advertising functions through appropriate settings on their own device or on Pinterest, as well as via the AdChoices opt-out page.

LinkedIn Ads & Conversion tracking
nectaflor.swiss uses LinkedIn Ads and partner applications from LinkedIn to advertise our products and offers. In addition, interesting insights into our production are provided and useful tips and tricks are published on the channel.
Personal data processed: device information; usage data; Tracker.

LinkedIn conversion tracking (LinkedIn Insight Tag) is a behavior-based analysis and targeting service that compares data collected from LinkendIn’s advertising network with processes carried out via this website. The LinkedIn Insight Tag tracks conversions that can be traced back to advertisements on LinkedIn and enables the targeted targeting of user groups based on their previous access to this website.
Users can opt out of behavioral targeting by adjusting the settings of their device or LinkedIn account accordingly, as well as via the AdChoices opt-out page service.

Facebook Ads & Audience Network
nectaflor.swiss uses Facebook Ads and partner applications from Facebook to advertise our products and offers. In addition, interesting insights into our production are provided and useful tips and tricks are published on the channel. This website uses mobile device identifiers and cookie-like technologies to operate the Facebook Audience Network service. One of the ways Audience Network ads are displayed is via users’ advertising preferences. The user can set this in the Facebook ad settings and deactivate it independently if desired.

Users may opt out of certain Audience Network audiences through the appropriate device settings, such as through the device’s advertising settings on mobile phones, or by following the instructions in other sections of this Audience Network-related Privacy Policy, as applicable. Personal data processed are: cookies; Unique device identifier for advertising (Google Advertising ID or IDFA, for example); Usage Data.

Facebook Conversion Tracking
Facebook Ads conversion tracking, also known as Facebook Pixel, is an analysis service from Facebook, Inc. that links information from the Facebook advertising network with the actions carried out on this website. The Facebook pixel is used to record conversions that can be traced back to ads on Facebook, Instagram and the Audience Network.
Personal data processed: cookies; Usage Data.

Instagram Ads
nectaflor.swiss uses Instagram Ads and partner applications from Instagram to advertise our products and offers. In addition, interesting insights into our production are provided and useful tips and tricks are published on the channel.
Personal data processed: device information; usage data; Tracker.

6. Data processing from social media platforms

The platforms Facebook, Instagram, LinkedIn, Mailchimp and YouTube provide us, as website operators, with various functions and services that enable us to interact with you and provide you with relevant content. This may involve processing your personal data. For the exact type and extent of data processing on the respective platforms, please refer to the platforms’ data protection declarations.

Google: www.policies.google.com/privacy
Facebook: www.facebook.com/help/568137493302217
Instagram: www.help.instagram.com/155833707900388
YouTube: www.youtube.com/intl/de_be/howyoutubeworks/user-settings/privacy

Our website uses so-called social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social Plug-in from Facebook” or “Facebook Social Plugin”. You can find an overview of the Facebook plugins and their appearance here: developers.facebook.com/docs/plugins.

If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly to your browser by Facebook and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the “Like” button or making a comment, this information will also be transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and displayed to your Facebook friends. The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook’s data protection information, which you can find linked above.

Our website also uses functions of the social network Instagram, which is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Instagram”). If you are logged into your Instagram account and visit our website, Instagram can assign the visit to our website to your Instagram user account. This means that data is transmitted to Instagram and stored there. If you do not want Instagram to directly assign the data collected via our website to your Instagram profile, you must log out of Instagram before visiting our website. Further information on the collection and use of data by Instagram as well as your related rights and setting options to protect your privacy can be found in Instagram’s data protection information.

If you do not want Facebook, YouTube, LinkedIn or Instagram to assign the data collected via our website to your respective user account, please log out of your Facebook or Instagram account before visiting our website. For example, you can completely prevent the Facebook plugins from loading with add-ons for your browser, for example with the “Facebook Blocker”.

Please note that as the website provider, we have no knowledge of the content of the transmitted data or how the partner platforms are used. Further information can be found in the data protection information of the respective providers.

Re-targeting
We sometimes use so-called re-targeting technologies. This means that we analyze your behavior on our website in order to be able to offer you personalized advertising on partner websites tailored to your interests. Your activities are recorded in pseudonymous form to protect your privacy. Most retargeting technologies use cookies to enable this.

7. Promotional games, contests and similar promotions

On our websites we might offer the opportunity to participate in sweepstakes, competitions and similar promotions. To carry out these actions, personal data such as name, postal address, email address and, if necessary, other data necessary for a specific action may be collected and processed. All personal data provided as part of such a campaign will be used to carry out the campaign, e.g. to determine the winner, notify you or send the prize. The data will be stored confidentially for filing after the end of the competition, competition or similar campaign and will not be used for other purposes, unless this has been expressly agreed to. If you register for the newsletter as part of such a campaign, it is ensured that the data collected as part of the campaign can also be used after the campaign has ended, unless you unsubscribe from the newsletter.

Conditions of participation:
All people living in specific country according to the events are eligible to participate. The competition is not related to Instagram or Facebook. Legal recourse is excluded and no correspondence will be entered into regarding the raffle. The winners must provide their address within 48 hours, otherwise the prize will be raffled off again. Subject to exception if this is regulated differently in the specific promotion.

8. Competitions via Facebook / Instagram

To participate in the competitions on Facebook / Instagram, a Facebook profile / Instagram profile is required. It is not possible to participate from other platforms or via email.

The competitions on nectaflor.swiss’s Facebook profile (https://www.facebook.com/nectaflor.swiss) and Instagram profile (https://www.instagram.com/nectaflor.swiss) are not connected to Facebook or Instagram and are neither Sponsored, supported and organized by Facebook and Instagram. All information is provided exclusively by the competition organizer and not by Facebook or Instagram.

9. Newsletters

If you choose to subscribe to the mailing list or newsletter, your email address will be added to the contact list who may potentially receive email messages containing commercial or promotional information relating to this website. Your email address may also be added to this list when you register for this website or after you make a purchase.

Personal data processed: email; Gender; Last name; Company Name; First name.

10. Contact form

By filling out the contact form with their details, users give permission to this website to use their information to respond to requests for information, offers or other concerns as indicated in the form heading.

Personal data processed are as follows: email; Last name; Company Name; telephone number; First name.

11. Third party recipients of your data

In order to provide the necessary services, nectaflor.swiss commissions third parties to process data. In particular, nectaflor.swiss has concluded agreements with the following service providers:

  • Mailchimp as a provider of newsletter mailings and campaigns
  • Social media platforms: Facebook, LinkedIn, YouTube and Instagram

12. Links to Other Websites

This website contains links to third-party websites. Once you click this, you will leave our sphere of influence. nectaflor.swiss assumes no content or legal responsibility for external websites to which there is a link from this website.

13. Data protection inquiries, data deletion and data portability

According to the Federal Data Protection Act (DSG), you have a right to free information about your stored data (Art. 8 DSG) and a right to correction (Art. 5 Para. 2 DSG). In addition, you can request that your data be deleted if it is no longer needed to process the contract and also request that your data be blocked. Requests for information transfer, blocking or deletion can also be sent in electronic form to the responsible office.

14. Legal basis

The exclusive legal basis for this data protection declaration is the Swiss Data Protection Act, with the exception of Lichtenstein where the General Data Protection Regulation (GDPR) applies.

15. Questions and Comments

If you have any questions, suggestions or comments on the subject of data protection, please send an email to privacy.policy@nectaflor.swiss.

16. Changes

nectaflor.swiss adapts the data protection declaration to new or changing needs. Should a fundamental change occur, this will be published in a prominent place on the nectaflor.swiss website.

Last update of the data protection declaration: December 1, 2023